Website Energy is committed to protecting your privacy. The following describes our policy regarding your personal, account and billing information.
Information We Collect
When You Visit our Websites
You are free to explore our Websites without providing any Personal Information about yourself. When you request that we contact you or request to download information from our Websites, we request that you provide Personal Information about yourself, and collect Navigational Information.
Third Party Tracking Tools
We use third party tracking tools to improve the experience we deliver via our Websites. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) to inform, optimize and serve relevant information on our Websites.
Google recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
This refers to information about your computer and your visits to this Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.
Information About Children
The Websites are not intended for or targeted at children under 13. We do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at [email protected], so that we may delete the information.
Collected Information Usage
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
Use of Navigational Information
We use Navigational Information to operate and improve the Websites. We use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Website Energy.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Use of Credit Card Information
If you provide us with your credit card information, we use it solely to collect payments from you. We utilize a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
The security of your personal information is important to us. We use encryption and SSL in all areas where personal and account information is required. To view our certificate information, click on the image of the closed lock or the solid key at the bottom of your browser window or the left side of the address/search bar in your browser.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of your Personal Information, you can contact us at [email protected]
Links to Other Websites
Length of Information Retention
We retain Personal Information indefinitely unless you request that we delete it off our servers, as described in “Unsubscribe or Opt Out” below.
We reserve the right to use or disclose your Personal Information if required by law.
We use both session ID cookies and persistent cookies. Session cookies make it easier for you to navigate our site but will expire when you close your browser.
A persistent cookie remains on your hard drive for an extended period of time, but you can remove them by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords and/or preferences, so you don’t have to enter it more than once. These cookies also enable us to track and target the interests of our users to enhance your experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do link this automatically-collected data to personally identifiable information when purchasing through the site, for security purposes only.
Do Not Track
We do not support Do Not Track (“DNT”). DNT is a preference you can enable or disable in your web browser to inform Websites that you do not want to be tracked.
CAN SPAM Policy
We do not send unsolicited commercial email in violation of applicable laws, and include an “opt-out” mechanism and other required information in every commercial email.
Unsubscribe or Opt Out
You may opt out of future communications by following the instructions in an e-mail communication, or by contacting your account representative or project manager.
If you no longer wish to receive our marketing communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at [email protected].